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Avoid buydig.com and their associate, beachcamera.com. Website stated item in stock and will be delivered within 3-5 business days. Great...NOT. Item not received after 5 business days so I do some searching on their website which informs me that a tracking number will be emailed to you when your item is shipped. Never received a tracking number. Emailed customer service, No response. Call customer service and "Josh" tells me the item was supposed to be drop shipped from the manufacturer and he'll call me back with the status because he can't reach them. Never get a response from "Josh". Call customer service again and told the same thing. Finally after almost two weeks get an email informing me the the manufacturer is out of stock and as soon as they have it available they will "rush to ship out" my item. Also get a call from customer service explaining the same thing. Still receive NO tracking information and this is crucial because an adult signature is required and the item is being shipped to a residence. Had I known when I ordered the item that an adult signature was required, not mentioned in the ordering process, I would have had this shipped to my work. Finally, 10 business days after I placed my order, I come home to find a note from Fedex Ground, not Fedex Home Delivery or the "rush" shipping they promised, that they missed me and would attempt delivery on the next business day, not Saturday like Fedex Home Delivery. I find the tracking number myself from the door tag so that I can figure out when Fedex is coming back so I can take off work and wait for this item when it's back out for delivery.

The short version to this story is that buydig.com doesn't stock this item at all. The manufacturer was not out of stock at all. The manufacturer shipped this item early the next morning the day after I reached Buydig.com's customer service in the afternoon. Buydig.com lied to me about the back order, lied to me about "rush" shipping and NEVER gave me any tracking information. From my point of view, buydig.com never placed my order with the manufacturer until I contacted them 3 times!!!

I would recommend that anyone considering buying from buydig.com think twice about their complete lack of customer service. The hassle you have with them will not be worth it! You will NEVER get satisfaction if they screw up.

DO NOT BUY ANYTHING FROM BUYDIG.COM!

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